Point-blank is an educational game facilitating training in fundamental communication techniques. These include: open questions; reflective questions; paraphrasing; I-Messages; the FACE Effective Feedback technique; decoding implicit statements.
Players are assigned the role of manager in different departments within the same company. The game takes the form of a monthly management meeting. In such situations participants typically debate, discuss, and present points-of-view and opinions, or remain silent. Participants are not always in control of the way they communicate. Impolite remarks, unsuitable comments, critical and hostile messages or even compliments may be exchanged, making people feel uncomfortable and detracting from the goal of the meeting
The game therefore teaches players how to deal with difficult situations in a constructive manner. It develops participants’ communication skills and provides them with a set of techniques that they can use in the real world.